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Welcome to Lemongrass Catering and our online ordering system. We have created a variety of menus and individual items for you to combine and create the best menu for your event or occasion.
Read on for more information to help you with ordering and answer some basic catering questions.
How to order
There is two ways you can order –
- Quick ordering – Pick, Pay, deliver. – Pick your menu, pick a date, pick a time, pay for your order with debit or credit card, wait patiently for your delivery!
- Verified Account Holders – If you are ordering regularly and would like the option of monthly billing. Fill in the credit application form and scan back to us prior to placing your first order. Create your account online. Place order. Click verified Account holder at bottom of payment options. This will create your order and generate a invoice for payment.
If you have not completed your credit application, your order will not be accepted, we will phone you. Corporate accounts are for Businesses only.
Are there minimum orders?
Yes all options have a minimum order, which is set. If you wish to add more, change the number in the box . If you go below the minimum set order when you get to the checkout the system will advise that you need to order the minimum of that item .
Most single items are in multiplies of two, but other like canapes are in multiplies of five, collections are set for one.
If you have any questions, please contact us, as we are happy to discuss your requirements.
Multiply orders in a day?
If you are ordering morning tea and lunch and require it delivered separately, process each order separately picking the time that you would like delivery for that item?
How is the delivery made?
We are responsible for delivering your order at the time you placed. We don’t use third party drivers.
We are able to cater to most dietary requirements. Please note while we cater for Gluten free all catering comes from our kitchen that contains gluten. If cross contamination is an issue please advise your guests as they may want to provide their own catering.
Where is the catering created?
In our own commercial kitchen. We make all catering to order, some days we start really early!
We use all the good stuff, real butter, eggs, cream, 70% chocolate, high quality meats, and fresh local produce, we are know for producing high quality catering.
Different delivery times?
Our delivery time system is set with common delivery times, if you are requiring a specific time out side of the programmed hours please contact us to discuss. We are happy to work with you .
Minimum orders ?
All our menus are set with minimum numbers with increments of increases. To provide the best pricing we have calculated recipes and orders to work together as we are cooking to order.
We are not like a cafe that has food at hand.
How is the food presented?
All our catering is presented on our black disposable bio-degradable trays. So no return, no clean up. If you do however wish to have silver platters/ceramic, please let us know. Extra charge may apply.
I want something specific?
If you cant see what you want or it is just too hard contact us we love a challenge!
Last minute catering ?
Call us direct at your first instance and we will accommodate most last minute orders on the day. Menus will consist from chefs daily choice of catering.
For more information please read our terms and conditions